Terms of Service

Last updated: September 23, 2026

These terms apply to shopping at purerawbrands.com, operated under the Pure Raw Brands name. By placing an order through our website, you agree to these terms and the policies linked below. Our online store is hosted by Shopify.

Products and orders

Please review each product's description, size, ingredients, price, and availability before ordering. Product photographs are illustrative; the appearance of natural products may vary. You are responsible for providing accurate contact, shipping, and payment information and for being authorized to use the payment method you provide.

Prices and availability shown on the website may change before an order is placed. The checkout displays the products, applicable discounts, shipping charges, and taxes for your review before payment. Changes to website prices do not change the price of an order already accepted.

If an item is unavailable or there is an error affecting your order, we will contact you using the details you supplied. We will not substitute products or increase the amount charged without your agreement. If we cannot fulfill an order and cancel it, we will refund the payment collected for the canceled items and any shipping charge attributable solely to those items.

Shipping

Available shipping options, charges, and estimated delivery times are displayed during checkout. Delivery estimates are estimates, not guaranteed arrival dates. If you need help with an order or delivery, contact us using the details below.

Returns and refunds

Our Return and Refund Policy explains eligibility, request deadlines, return-shipping responsibility, and refunds. Please read it before purchasing. These terms do not extend or replace the deadlines or conditions in that policy.

Privacy

Our Privacy Policy explains how we collect and use personal information in connection with the store.

Use of the website

Use this website lawfully. Do not submit fraudulent orders, interfere with its operation, or attempt to access another customer's information. Website content does not grant permission to reproduce our branding or materials beyond uses permitted by applicable law.

Your rights and updates

Nothing in these terms limits rights or remedies that applicable law does not allow us to exclude. We may update these terms by posting a revised version with an updated date. Changes apply to future orders and do not retroactively change an order already placed.

Contact

For questions about these terms or an order, email info@purerawbrands.com or use our contact page. For return requests, follow the instructions and contact details in our Return and Refund Policy.